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Feedback Dashboard

The Feedback Dashboard gives you access to powerful insights and data helping you review your performance.  This help file will guide you…

Feedback Overview

In FedbackExpress, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…

Demo Video: FeedbackExpress

FeedbackExpress will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…

Using the Feedback Rule Checker

The Feedback Rule Checker is a powerful tool within FeedbackExpress that will help you understand why your order matched in the Scheduled to…

The Orders tab

The Orders tab will allow you to see all of the orders placed on the marketplaces and channels you have connected to FeedbackExpress as well…

Requesting Amazon reviews

The Amazon integration for FeedbackExpress allows you to request feedback for the orders you received from Amazon customers. This help file…

What will my Feedback request emails look like?

For peace of mind, FeedbackExpress enables you to check how your Feedback requests appear to your customers. This help file will guide you…

Feedback Rules for Amazon

Sit back and let FeedbackExpress' feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…

Requesting Shopify reviews

The Shopify integration for FeedbackExpress allows you to request feedback for the orders you received from your Shopify customers. This help…

Requesting WooCommerce reviews

The WooCommerce integration for FeedbackExpress allows you to request feedback for the orders you received from your WooCommerce customers. This…

Feedback Rules for eBay

Sit back and let FeedbackExpress' feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…

Blocking feedback requests for products, orders and customers

FedbackExpress allows you to block specific products, orders, and customers if you don't want them to receive a feedback request message. This…

Using Amazon's Custom Feedback Rules

Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…

Amazon Buyer Opt-Out

Amazon allows buyers to opt-out of receiving non-critical messages from sellers. This help file will give you all the information on how FedbackExpress handles…

Using Amazon's Request a Review feature

Creating feedback rules in your FeedbackExpress account allows you to request seller feedback and product reviews from your buyers. In this…

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Email: support@feedbackexpress.com