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Feedback Rules and Messages

Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…

Using Amazon's Request a Review feature

Creating feedback rules in your FeedbackExpress account allows you to request seller feedback and product reviews from your buyers. In this…

The 3 step guide to setting up FeedbackExpress

Start automating your customer feedback and review requests with FeedbackExpress will help you save hours of work each week, improve your ratings…

Requesting Shopify reviews

The Shopify integration for FeedbackExpress allows you to request feedback for the orders you received from your Shopify customers. This help…

Using the Feedback Rule Checker

The Feedback Rule Checker is a powerful tool within FeedbackExpress that will help you understand why your order matched in the Scheduled to…

Requesting eBay reviews

The eBay integration for FeedbackExpress allows you to request feedback for the orders you received from eBay customers. This help file will…

Requesting FNAC reviews

The FNAC integration for FeedbackExpress allows you to request feedback for the orders you received from your FNAC customers. This help file…

Feedback Overview

In FedbackExpress, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…

Amazon Buyer Opt-Out

Amazon allows buyers to opt-out of receiving non-critical messages from sellers. This help file will give you all the information on how FedbackExpress handles…

Using Amazon's Custom Feedback Rules

Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…

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