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Using the Feedback Rule Checker

The Feedback Rule Checker is a powerful tool within FeedbackExpress that will help you understand why your order matched in the Scheduled to…

Feedback Rules and Messages

Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…

Feedback Rules for Amazon

Sit back and let FeedbackExpress' feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…

Feedback Rules for eBay

Sit back and let FeedbackExpress' feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…

Using Amazon's Request a Review feature

Creating feedback rules in your FeedbackExpress account allows you to request seller feedback and product reviews from your buyers. In this…

Using Amazon's Custom Feedback Rules

Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…

Requesting Amazon reviews

The Amazon integration for FeedbackExpress allows you to request feedback for the orders you received from Amazon customers. This help file…

Feedback Overview

In FedbackExpress, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…

The 3 step guide to setting up FeedbackExpress

Start automating your customer feedback and review requests with FeedbackExpress will help you save hours of work each week, improve your ratings…

What will my Feedback request emails look like?

For peace of mind, FeedbackExpress enables you to check how your Feedback requests appear to your customers. This help file will guide you…

Requesting eBay reviews

The eBay integration for FeedbackExpress allows you to request feedback for the orders you received from eBay customers. This help file will…

Requesting WooCommerce reviews

The WooCommerce integration for FeedbackExpress allows you to request feedback for the orders you received from your WooCommerce customers. This…

Feedback Dashboard

The Feedback Dashboard gives you access to powerful insights and data helping you review your performance.  This help file will guide you…

Using Snippets in eBay Feedback requests

Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through eBay. This help file will…

Blocking feedback requests for products, orders and customers

FedbackExpress allows you to block specific products, orders, and customers if you don't want them to receive a feedback request message. This…

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