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Using the Feedback Rule Checker

The Feedback Rule Checker is a powerful tool within FeedbackExpress that will help you understand why your order matched in the Scheduled to…

Feedback Rules and Messages

Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…

Feedback Rules for eBay

Sit back and let FeedbackExpress' feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…

Feedback Rules for Amazon

Sit back and let FeedbackExpress' feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…

What will my Feedback request emails look like?

For peace of mind, FeedbackExpress enables you to check how your Feedback requests appear to your customers. This help file will guide you…

Using Amazon's Custom Feedback Rules

Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…

The 3 step guide to setting up FeedbackExpress

Start automating your customer feedback and review requests with FeedbackExpress will help you save hours of work each week, improve your ratings…

Using Amazon's Request a Review feature

Creating feedback rules in your FeedbackExpress account allows you to request seller feedback and product reviews from your buyers. In this…

Feedback Overview

In FedbackExpress, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…

Requesting eBay reviews

The eBay integration for FeedbackExpress allows you to request feedback for the orders you received from eBay customers. This help file will…

Feedback Dashboard

The Feedback Dashboard gives you access to powerful insights and data helping you review your performance.  This help file will guide you…

Requesting Amazon reviews

The Amazon integration for FeedbackExpress allows you to request feedback for the orders you received from Amazon customers. This help file…

Demo Video: FeedbackExpress

FeedbackExpress will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…

Requesting Shopify reviews

The Shopify integration for FeedbackExpress allows you to request feedback for the orders you received from your Shopify customers. This help…

How to use Feedback to stay compliant with the new Buyer-Seller Messaging updates

This help file will guide you through all the recent changes required to remain compliant with Amazon. If you're not sure about ALL the guidelines…

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