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The Orders tab

The Orders tab will allow you to see all of the orders placed on the marketplaces and channels you have connected to FeedbackExpress as well…

Feedback Overview

In FedbackExpress, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…

Feedback Dashboard

The Feedback Dashboard gives you access to powerful insights and data helping you review your performance.  This help file will guide you…

Using the Feedback Rule Checker

The Feedback Rule Checker is a powerful tool within FeedbackExpress that will help you understand why your order matched in the Scheduled to…

Blocking feedback requests for products, orders and customers

FedbackExpress allows you to block specific products, orders, and customers if you don't want them to receive a feedback request message. This…

Requesting PrestaShop reviews

The PrestaShop integration for FeedbackExpress allows you to request feedback for the orders you received from your PrestaShop customers. This…

Requesting Magento reviews

The Magento integration for FeedbackExpress allows you to request feedback for the orders you received from your Magento customers. This help…

Amazon Buyer Opt-Out

Amazon allows buyers to opt-out of receiving non-critical messages from sellers. This help file will give you all the information on how FedbackExpress handles…

Feedback Rules and Messages

Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…

Requesting FNAC reviews

The FNAC integration for FeedbackExpress allows you to request feedback for the orders you received from your FNAC customers. This help file…

Requesting WooCommerce reviews

The WooCommerce integration for FeedbackExpress allows you to request feedback for the orders you received from your WooCommerce customers. This…

Requesting eBay reviews

The eBay integration for FeedbackExpress allows you to request feedback for the orders you received from eBay customers. This help file will…

Requesting Amazon reviews

The Amazon integration for FeedbackExpress allows you to request feedback for the orders you received from Amazon customers. This help file…

Requesting Shopify reviews

The Shopify integration for FeedbackExpress allows you to request feedback for the orders you received from your Shopify customers. This help…

Feedback Rules for Amazon

Sit back and let FeedbackExpress' feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…

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Email: support@feedbackexpress.com